How to order
"How to order"
All prices do not include postage and handling.
Shopping cart will calculate postage at the end of check out.
All parcels delivered IN Australia will be by registered Eparcel with a tracking number.
A Tracking number and email will issued upon completion of the order.
A signature will be required upon delivery. If you think no one will be home for delivery please put "ok to leave" (and specify a safe place if needed) in the comments box at the end of your order.
All International orders will be sent by either "Track N Post" or "Registered Mail" depending on the country.
Please note you may be charged an extra import tax in your country upon receipt of your products.
A tracking number or registered post number will be emailed to you upon completion of your order.
1: Find your product: You can choose your product category from the pictures on the front page or you can use the “shop by category” section on the left hand side for more detailed areas.
2: Click on “Buy Now” this will add 1 of that product to your shopping cart
Or click on “more” to see the full information on the product then scroll to very bottom and add your quantity you wish to purchase then click “add to basket”
Repeat this process (steps 1 & 2) until you have finished shopping.
Your “Shopping Basket” in the top right hand corner will give you a running total of what you have ordered.
3: “Check Out” To check out click on “View Basket” in you “Shopping Basket” you can adjust amounts and remove items (click update basket if you change anything) in this window before proceeding. Then click “Continue” (postage will be added on at the end once your delivery address has been submitted and is calculated by weight of your order).
4: “Login” if you are an existing customer OR “Register” if you are not, and click “Continue”
If you forget your password click the “Forgot your Password” button and it will be emailed to you OR contact us and we will reset it for you.
(TIP copy n past your new password in, careful not to copy any extra spaces in)
5: "Address" Here you can change your Invoice address. "Click continue".
5A: "Address" Here you can change the Delivery name and Address if desired. This can be to anyone anywhere in the world. Postage will be calculated via the delivery address and weight at the end. “Click continue”
6:" Payment" Review Your Order with delivery costs. You can further change your quantities and delivery address if you wish.
The first 1 kg weight of your order is the most expensive (i.e. a 1kg order in Aus is aprox $12.00 P&H, A 2kg order is aprox $13.00 P&H etc)
For credit cards payments click on "Paypal". All credit cards go thru "Paypal" (no need to be a Paypal customer though)
For direct bank deposits Click on "Direct deposit" A direct deposits page will appear with the bank details to deposit too, for you to print. (this page will also be emailed to you).
For Cheque or money order A Cheque or money order page will appear with the appropriate details for you to print. (this page will also be emailed to you).
For Western Union Please EMAIL us for details.
If you have clicked on wrong payment option, use your back button in your browser and you may be able to go back and change your payment option. other wise contact us for payment.
If you have any problems please contact us